Written by WonderWrks's Yuva Raj on April 22nd, 2021.
We talked to WonderWrks's Yuva Raj about WonderWrks IT Services, an organization with multi-focus which helps organizations to stay ahead with new technology.
Well, thanks for asking. We are safe and sound, so is my WonderWrks family. Most of my employees are remote and we follow local government policies.
Well, i am a business graduate. I have close to 15 years of experience in IT sales and development. Met my partner, and a good friend at work. We used to discuss our future plans and think one day we have to have our own company. Slowly we started reaching like minded people, gathered ideas on how to start a company and how to have operations in multiple countries (Japan, USA, India and Ghana). We have slowly expanded our operations and sales people from these countries now.
We are not a huge corporation, we are always people oriented. We follow up the only process that is to keep my customer happy. Most of our customers are Small businesses in the Indiana area (USA) region, so their ideas are really big but they don't have enough budget to make it work. That is our sweet spot, we work with them hand in hand. The innovation follows through, once we get their definition of an IDEA.
Honestly, like the previous statement I made. We are small business friendly but we have faced bigger challenges due to COVID, losing good customers and their business. As they have to shut down. WonderWrks lost 80% of our customer base due to Covid. How did we overcome it? We started working with local government agencies to find the small businesses that are active now and also started working on online tools to find open business. Changed our approach of custom coding to customizing existing applications to reduce the costs. We started working on marketplace type solutions, Started offering a few services for FREE digital services to those businesses that are really struggling and showcased our support to the local community. Helping restaurants with their site with very minor charge till they get back on their feet.
Yes, like any other company. We had to cut costs in all possible ways. Moving away from office space and letting go of a few jobs that are dependent on office space. Reduce manpower and automate few jobs.
The Lesson learnt is that we didn't need to spend on lavish office space to keep our employees happy. If we care for their well being by being respectful of their personal life, they would stick with us no matter what. We are now a small happy family.
We are leaning on skype of chat, meetings, calendly for blocking calendar with customers. We use a few automated tools to post on instagram, Facebook and other social media sites.
The team building exercise that we do Fridays within team members not just talk about work but to keep them engaged. We have games via video sharing.
Anybody that makes websites, mobile apps and web apps are our competitors. Like we discussed above, we are focused on not recreating the wheel but reuse and repurpose them. This would reduce cost of development and gives us the upper hand & also helps us stay ahead of competitors. We perform trend analysis and market 360 to find the current niche and have our team learn the new tech as always. We provide training and have them attend web training for free.
We would want everyone to stay safe, stay home and take care of the elderly. Stay as a pack to grow and support small businesses.
Sharing is caring. By sharing this article, you help your friends find this article, that may not happen otherwise without your assistance.
K31 Road Engineering, LLC.'s CEO Rainer Piel
K31 Road Engineering: Becoming A Multi-National Company In The USA, Laguna Beach California
SkillFront's Yeliz Obergfell, Vice President - Professional Services
SkillFront ISO Certifications For Businesses
Operations Director at Tech Lab Marketers, Courage Agbonghae
Tech Lab Business In Canada Makes Waves During The Pandemic
Jeremiah John Antwi, Founder and Creative Lead at iTalent
iTalent Identifies, Trains, Promotes And Rewards Creatives
Francisco Martín, interTouch Vice President of Operations, IT and Engineering for the Americas, EMEA and South Asia Regions
interTouch Cares About Its People, And They Care About interTouch's Business
Chief Executive Officer and Founder of Smart Education Technologies Group, Sonia Saleeem
Smart Education Technology Group Strengthens Edutech Industry
Decode's CEO João Reis Fernandes
Decode: A Multidisciplinary Team At The Intersection Of Design And Technology
truQ's CEO and Co-Founder Williams Fatayo
truQ: The Growing Logistics Tech Company Disrupting Logistics Ecosystem
Mr. H. Ankis, Chairman of Alshefa Specialized Medical Hospital
Alshefa Specialized Medical Hospital: Resilient Leadership in Time of Crisis
DoyinSoft Technologies Founder and CEO A.A. Michael
DoyinSoft Technologies Move Forward (Fast and Agile)
Socio Engineering Technologies Executive Director Jibran Ali Khan
How Socio Engineering Technologies Embraces Life Post Covid-19
Dream93 Technologies' Founder and CEO Kudakwashe T Magwenzi
Talking Business To Kuda Magwenzi's Dream93 Technologies
Infinity Lines of Code Pvt Ltd's CEO and Co-Founder Anesu Chiodza
Infinity Lines of Code: The Bridge that Covid Built
Newton's Apple Security Solutions' Founder, CEO Mr. Mandar Waghmare
Newton's Apple Battles Cyber Crime amidst the COVID-19 Pandemic
Dr Christina Liang-Boguszewic, Partner and Group Managing Director of BI Consulting Group
In focus with Dr Christina Liang-Boguszewicz; Thrive Using Science
SkillFront's Yeliz Obergfell, CEO, and SkillFront's Erkan Sutculer, Chief Strategist
Is SkillFront Accredited?
Bee Engineering's Executive Director José Leal e Silva
Bee Engineering: Key For A Stronger Growth For Everyone
CredPal's Founder and CEO Fehintolu Olaogun
CredPal and How They Build the American Express of Africa
Inspired Leadership Group's Anjola Ademola-Osinuga
Inspired Leadership Group Is Writing and Coming Up With Innovative Solutions
Raksha Anirveda's Ajit Kumar Thakur
Raksha Anirveda's Mantra: Build on the Trust First, Rest will Follow